Our services
Experience Design
In a digital age where user expectations constantly grow, companies must take customer experience seriously if they want to establish meaningful and more valuable relationships - not only with their customers, but also with their employees and partners in the value chain.
Kynaxis takes a human-centric approach to its CX/UI services. The technology is clearly important, but we believe in taking the time to talk to the parties involved and understand what makes a relationship work, what each party expects from each interaction, what the pain points are and what outcomes are expected.
Based on that knowledge, we design and create a solution using our own CX/UI technologies and the best in the market. At Kynaxis, we do much more than create great experiences. We help you transform your business.
We merge the interests of the business and those of the user in the development of their digital products
Lean UX + Design
We apply a process for the design of products and services that enables us to progressively, quickly and efficiently refine the value offer for users. This allows us to evolve in a faster and more flexible way, better understand our clients' business, and implement measurable innovation methodologies. We’ll help you create experience strategies across channels through a nimble process.
Mobile: the age of the Micromoments
The nature of mobile technology is changing the way companies engage with their customers; now more than ever, they are the priority. We prioritize immediate access to information and connectivity, as they create an environment full of challenges and opportunities for our clients.
Interface Strategy
We consider the different digital touch points that make up the experience, analyzing the insights of the entire spectrum of customers. We develop a comprehensive strategy based on a deep understanding of the needs of end users, along with the vision and business objectives defined by the client. Combining user research, situation and competition analysis and experience maps, we create a strategy adaptable to the digital world.
Customer Experience - CX
The intersection of design, art, and technology to enhance your customer lifecycle.
We work on global strategic approaches that turn multichannel into omnichannel, with customer-centric digital experiences that impact and build user loyalty.
Kynaxis has dedicated CX and creative teams as well as its own creative agency, Really, specializing in designing experiences that influence user behavior to achieve desired results. To take the CX to the next dimension, we develop immersive extended reality (XR) experiences that combine augmented, virtual and mixed reality (AR / VR / MR).
Digital Products
In each channel, we work at the intersection of design, technology and strategy to create digital products that provide their users with a memorable UX. We convert interaction approaches into visual forms that perfect and improve the user experience, building interaction structures and defining information architectures that maximize UX.
We Create change that stands the test of time
At Kynaxis the power of design thinking to deconstruct your biggest business challenges, develop visionary strategies and inspire fresh approaches to sustainable growth.
Strategy and technology with a human touch
From reimagining customer interactions to discovering creative ways to deliver services, we work with you to put people at the heart of every product, brand and business strategy.